Shipping policy

Thank you for visiting and shopping at the University of Missouri Extension website. Following are the terms and conditions that constitute our shipping policy.

Domestic shipping policy

Shipping method

All publication orders are fulfilled by Office Depot and shipped via UPS Ground.

Shipment processing time

When placing an order, all orders are produced within 3–5 business days. UPS Ground shipping adds an additional 3–5 business days to the arrival time. Orders are not shipped or delivered on weekends or holidays.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates and delivery estimates

The shipping charge for all orders under $50 is $7.95. For orders of printed materials or physical items $50 and over, shipping is free.

Shipment confirmation and order tracking

You will receive a shipment confirmation email containing your tracking number once your order has shipped.


International shipping policy

MU Extension is unable to ship any materials outside of the United States. Shipping to military base APO or FPO addresses worldwide is supported.

Damages

University of Missouri Extension is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact UPS to file a claim. Customers are responsible to reorder any damaged materials while the UPS claim process takes place.

Please save all packaging materials and damaged goods before filing a claim.